Water Utility Solutions

Optimize your operations and preempt problems. Learn how to leverage Aclara's AMI communications network, sensors and monitoring applications.

Reclaim Lost Water Revenue with Monitoring and Data Analytics

Dripping faucets, running toilets and other household water leaks, according to the EPA, waste about a trillion gallons of water a year – about equal to the capacity of Florida’s Lake Okeechobee. Almost three times that amount is lost through old dilapidated pipes and infrastructure before the water even reaches homes, and other factors such as improperly sized meters and theft. These losses represent $2.6 billion lost revenue problems for U.S. water utilities each year. How to resolve it?

Harnessing advanced metering infrastructure (AMI) technologies, water utilities can now mitigate the impact of theft, unbilled unmetered consumption, meter inaccuracy and leakage – and reclaim lost water revenue. Aclara powers the data-driven information and advanced applications utilities need leverage AMI investment to improve services and manage water distribution networks. We help utilities access the data and analytics for insight into resources and take action to improve systems and recover revenues.

Aclara’s smart infrastructure solutions turn challenges into opportunities:


  • Pressure monitoring – Control pressure and keep systems operating smoothly with real-time data.
  • Customer Care and Billing – Eliminate estimated reads, provide customers with consistent billing, smooth revenue collection, and reduce calls to customer service representatives.
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Employ a full suite of software, data management, and workflow planning tools for AMI deployments with Aclara’s ProField suite of integrated EPR tools for Smart Grid planning, meter deployment management, and post-rollout operations.


Reliably collect, store and analyze vital meter data across from your network with Aclara’s STAR® NCC head-end software.


Take control of your lost-water revenue and conservation management programs with Aclara’s suite of Water Analytic tools delivered by Valor. Harness water distribution, metering, usage and billing data for new insight into customer service, rate simulation and conservations programs.


Aclara RF communications networks offer water and gas utilities superior performance and expandability, featuring reliable, flexible, two-way communications for utilities on licensed 450 MHz – 470 MHz frequencies. The system integrates with most water and gas meter platforms, allowing customers to use existing meter infrastructure or to upgrade to new meters without compatibility concerns.


The Synergize RF Communications Network provides gas, electric and water utilities with a communications network with optimum performance and reliable and two-way communications. The network employs licensed 450-470-MHz radio frequencies for all inbound and outbound communications between data collectors and endpoints.

The communications network integrates with many types of gas, electric and water meters, often allowing customers to use existing meter infrastructure and permits for upgrades to new meters with full compatibility.


Aclara links insightful consumer market research with proven social science theories to customize meaningful behavioral efficiency programs that drives customer consumption awareness and conservation.


Empower your customers to build their own self-service experience with Aclara’s customer self-service applications – from billing and rate comparisons to usage awareness and conservation campaigns.


Match consumer expectations and requirements with actionable demand response campaigns with Aclara’s Adaptive Consumer Engagement (ACE®) platform.


Prevent hazardous sewer flooding with Aclara’s sanitary sewer overflow (SSO) water height sensor. Respond to imminent problems such as clogged sewers or rising storm “surcharge” levels to head off the cost and liability of released contaminated water.


Avoid costly catastrophic pipe failures and reclaim lost water revenue with Aclara RF ZoneScan Distribution Leak Detection sensor. Remotely monitor and manage leaks to reduce service interruptions.