Water Utility Solutions

Optimize your operations and preempt problems. Learn how to leverage Aclara's AMI communications network, sensors and monitoring applications.

Reclaim Lost Water Revenue with Monitoring and Data Analytics

Dripping faucets, running toilets and other household water leaks, according to the EPA, waste about a trillion gallons of water a year – about equal to the capacity of Florida’s Lake Okeechobee. Almost three times that amount is lost through old dilapidated pipes and infrastructure before the water even reaches homes, and other factors such as improperly sized meters and theft. These losses represent $2.6 billion lost revenue problems for U.S. water utilities each year. How to resolve it?

Harnessing advanced metering infrastructure (AMI) technologies, water utilities can now mitigate the impact of theft, unbilled unmetered consumption, meter inaccuracy and leakage – and reclaim lost water revenue. Aclara powers the data-driven information and advanced applications utilities need leverage AMI investment to improve services and manage water distribution networks. We help utilities access the data and analytics for insight into resources and take action to improve systems and recover revenues.

Aclara’s smart infrastructure solutions turn challenges into opportunities:


  • Pressure monitoring – Control pressure and keep systems operating smoothly with real-time data.
  • Customer Care and Billing – Eliminate estimated reads, provide customers with consistent billing, smooth revenue collection, and reduce calls to customer service representatives.
Looking for more information? We're always ready to help.

Employ a full suite of software, data management, and workflow planning tools for AMI deployments with Aclara’s ProField suite of integrated EPR tools for Smart Grid planning, meter deployment management, and post-rollout operations.

ACE on tablet

The Aclara Adaptive Consumer Engagement (ACE®) platform offers utilities data-driven tools that will propel your consumer engagement programs for success. It provides your customers with an omni-channel experience with personalized and actionable solutions that heighten energy-cost awareness, promote energy and water efficiency, boost utility program enrollment, and increase customer satisfaction scores. Ultimately, Aclara ACE positions you to exceed program goals, meet customer needs and maximize program impact.

Contact us today for a FREE consultation.

Portrait of young confident female engineer in electric power station

From substations to customer billing meters, the AclaraONE™ (One Network for Everyone) platform provides utility operations and planning personnel with insights and confidence to safely monitor, manage, and control distribution grid assets in the most challenging of circumstances. AclaraONE leverages our advanced metering infrastructure (AMI) networks to provide communications and visibility to all your electric distribution devices including capacitor banks, reclosers, voltage regulators, customer meters, and other intelligent electronic devices.

With AclaraONE, centralized data management of electric, water, and gas devices couples with advanced analytics to deliver actionable information to improve reliability, increase revenue performance, reduce operating cost, meet renewable objectives, while enhancing safety and consumer satisfaction.

smart city and wireless communication network

Aclara sensors and analytics let you monitor your water and gas distribution networks, improve your daily operations, and provide your customers with relevant, actionable information about their usage. Providing real-time insights into your resource distribution networks, our sensors and analytics alert you to events that affect your operations and allow you to respond quickly to potential problems before they turn into expensive failures.


Get complete insight into your advanced metering infrastructure network’s billed consumption with the high-performance AclaraONE platform. The reliable meter data management (MDM) component underlying AclaraONE provides accurate data to the utility billing system through a comprehensive set of industry-standard interfaces that connect securely to utility back-office and distribution operations.

Man working in control room

Our network management engages effectively and securely with business systems for billing, customer service, outage management, load management, and distribution engineering. The solution provides a comprehensive suite of interoperable, industry-standard integration adaptors, as well as standard and customizable file-based options.


The Synergize RF Communications Network provides gas, electric and water utilities with a communications network with optimum performance and reliable and two-way communications. The network employs licensed 450-470-MHz radio frequencies for all inbound and outbound communications between data collectors and endpoints.

The communications network integrates with many types of gas, electric and water meters, often allowing customers to use existing meter infrastructure and permits for upgrades to new meters with full compatibility.


Aclara RF communications networks offer water and gas utilities superior performance and expandability, featuring reliable, flexible, two-way communications for utilities on licensed 450 MHz – 470 MHz frequencies. The system integrates with most water and gas meter platforms, allowing customers to use existing meter infrastructure or to upgrade to new meters without compatibility concerns.


Aclara links insightful consumer market research with proven social science theories to customize meaningful behavioral efficiency programs that drives customer consumption awareness and conservation.


Empower your customers to build their own self-service experience with Aclara’s customer self-service applications – from billing and rate comparisons to usage awareness and conservation campaigns.


Prevent hazardous sewer flooding with Aclara’s sanitary sewer overflow (SSO) water height sensor. Respond to imminent problems such as clogged sewers or rising storm “surcharge” levels to head off the cost and liability of released contaminated water.


Avoid costly catastrophic pipe failures and reclaim lost water revenue with Aclara RF ZoneScan Distribution Leak Detection sensor. Remotely monitor and manage leaks to reduce service interruptions.