Electric Utility Solutions

From data to action with Aclara’s Smart Infrastructure Solutions (SIS) for electric utilities.

Redefine the Reliability of Your Grid Infrastructure

The largest interconnected machine in America, our electric power grid, is undergoing the largest transformation in its history. The Department of Energy’s Electricity Advisory Committee predicts the existing grid is nearing the end of its useful life. Stressed by increased demand coupled with the need to accommodate new energy sources – from smaller, gas-fired plants to renewable resources like solar and wind power. All at a time when consumers demand faster responses to outages and more control over usage.

The bottom line is that the electricity grid is more complex today than ever, and utilities are seeking new solutions to increase visibility into their distribution networks. Utilities want to better manage their assets, the fluctuations in voltage, current and loads resulting from increased demands and the integration of distributed resources on their aging system. Solutions that combine the latest technologies – from initial plan through implementation – offer new visibility and control to monitor millions of distribution lines connecting homes and businesses while reducing costs, improving reliability and actively engaging with customers.


Smart infrastructure solutions from Aclara enables electric utilities to collect and harness the power of smart meters, edge devices and data to meet today’s challenges:


  • Distributed generation – Integrate electricity generated by windmills, solar arrays, independent power facilities and microgrids.
  • Load control and demand response – Control load fluctuations from increased demand, aging infrastructure, renewables and distributed generation.
  • Conservation Voltage Reduction – Manage voltage levels on feeders to reduce loads and conserve energy.
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Employ a full suite of software, data management, and workflow planning tools for AMI deployments with Aclara’s ProField suite of integrated EPR tools for Smart Grid planning, meter deployment management, and post-rollout operations.


Manage and monitor your security and streetlight fixtures with more efficiency through improved visibility. Use your Aclara AMI network to connect/disconnect your outdoor lights remotely and receive alerts on failed or malfunctioning luminaires. Improve your outdoor lighting operations and lower their maintenance costs while improving customer satisfaction.

ACE on tablet

The Aclara Adaptive Consumer Engagement (ACE®) platform offers utilities data-driven tools that will propel your consumer engagement programs for success. It provides your customers with an omni-channel experience with personalized and actionable solutions that heighten energy-cost awareness, promote energy and water efficiency, boost utility program enrollment, and increase customer satisfaction scores. Ultimately, Aclara ACE positions you to exceed program goals, meet customer needs and maximize program impact.

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Portrait of young confident female engineer in electric power station

From substations to customer billing meters, the AclaraONE™ (One Network for Everyone) platform provides utility operations and planning personnel with insights and confidence to safely monitor, manage, and control distribution grid assets in the most challenging of circumstances. AclaraONE leverages our advanced metering infrastructure (AMI) networks to provide communications and visibility to all your electric distribution devices including capacitor banks, reclosers, voltage regulators, customer meters, and other intelligent electronic devices.

With AclaraONE, centralized data management of electric, water, and gas devices couples with advanced analytics to deliver actionable information to improve reliability, increase revenue performance, reduce operating cost, meet renewable objectives, while enhancing safety and consumer satisfaction.

smart city and wireless communication network

Aclara sensors and analytics let you monitor your water and gas distribution networks, improve your daily operations, and provide your customers with relevant, actionable information about their usage. Providing real-time insights into your resource distribution networks, our sensors and analytics alert you to events that affect your operations and allow you to respond quickly to potential problems before they turn into expensive failures.


Get complete insight into your advanced metering infrastructure network’s billed consumption with the high-performance AclaraONE platform. The reliable meter data management (MDM) component underlying AclaraONE provides accurate data to the utility billing system through a comprehensive set of industry-standard interfaces that connect securely to utility back-office and distribution operations.

Man working in control room

Our network management engages effectively and securely with business systems for billing, customer service, outage management, load management, and distribution engineering. The solution provides a comprehensive suite of interoperable, industry-standard integration adaptors, as well as standard and customizable file-based options.


A versatile electric meter for energy-only advanced smart meter solutions, Aclara’s line of smart residential meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards. Aclara’s I-210 meters combine smart grid functionality with precision measurement, broad communications options, load management support and advanced billing and CRM capability.


Reach a new level of highly accurate revenue metering, advanced real-time instrumentation and true power quality for your commercial and industrial customers. Aclara’s kV2c electric meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards.


The SGM series delivers a comprehensive line of smart meters that are designed to comply with IEC standards. The Aclara SGM series links both usage and power quality data with advanced smart grid functionality such as demand response, time-of-use billing and remote management.


The Synergize RF Communications Network provides gas, electric and water utilities with a communications network with optimum performance and reliable and two-way communications. The network employs licensed 450-470-MHz radio frequencies for all inbound and outbound communications between data collectors and endpoints.

The communications network integrates with many types of gas, electric and water meters, often allowing customers to use existing meter infrastructure and permits for upgrades to new meters with full compatibility.


Boost both the speed and capacity of your communications network with Aclara’s Metrum Cellular® for enhanced smart grid applications including AMI, outage and restoration management, and conservation voltage reduction.


Communicate with meters and endpoints anywhere your power distribution lines reach using TWACS, Aclara’s best-in-class Power Line Communication (PLC) platform. Take advantage of TWACS’ high throughput, exceptional reliability and vast coverage capabilities to automatically read daily and interval meter data, monitor power line conditions, detect outages and track restoration or deploy demand response solutions. TWACS is ideally suited for networks and feeders with high, geographically dispersed assets.



Connect with endpoints on your electric, gas or water distribution system with the enhanced speed, reach and reliability of Aclara’s Synergize® RF communications point-to-multipoint network


Aclara links insightful consumer market research with proven social science theories to customize meaningful behavioral efficiency programs that drives customer consumption awareness and conservation.


Empower your customers to build their own self-service experience with Aclara’s customer self-service applications – from billing and rate comparisons to usage awareness and conservation campaigns.