Combo Utility Solutions

Harnesses the cost and efficiency of a single AMI communications network and unified software solution across any combination of electric, gas or water distribution services.

Unique Challenges Require Integrated Solutions

Utilities providing a combination of gas, water and electricity face special challenges, but benefit from economy-of-scale benefits in serving their customers. They have multiple touch points with their customers, can build integrated service and response systems and can create operational efficiencies.

Yet all these benefits rely on maintaining an integrated, smart and responsive set of monitoring and communications networks to collect data from sometimes disparate distribution and service systems.

 

Aclara smart infrastructure solutions give combination utilities and unified approach to monitoring and managing diverse distribution networks:

 

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Employ a full suite of software, data management, and workflow planning tools for AMI deployments with Aclara’s ProField suite of integrated EPR tools for Smart Grid planning, meter deployment management, and post-rollout operations.

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The Aclara Adaptive Consumer Engagement (ACE®) platform offers utilities data-driven tools that will propel your consumer engagement programs for success. It provides your customers with an omni-channel experience with personalized and actionable solutions that heighten energy-cost awareness, promote energy and water efficiency, boost utility program enrollment, and increase customer satisfaction scores. Ultimately, Aclara ACE positions you to exceed program goals, meet customer needs and maximize program impact.

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From substations to customer billing meters, the AclaraONE™ (One Network for Everyone) platform provides utility operations and planning personnel with insights and confidence to safely monitor, manage, and control distribution grid assets in the most challenging of circumstances. AclaraONE leverages our advanced metering infrastructure (AMI) networks to provide communications and visibility to all your electric distribution devices including capacitor banks, reclosers, voltage regulators, customer meters, and other intelligent electronic devices.

With AclaraONE, centralized data management of electric, water, and gas devices couples with advanced analytics to deliver actionable information to improve reliability, increase revenue performance, reduce operating cost, meet renewable objectives, while enhancing safety and consumer satisfaction.

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Aclara sensors and analytics let you monitor your water and gas distribution networks, improve your daily operations, and provide your customers with relevant, actionable information about their usage. Providing real-time insights into your resource distribution networks, our sensors and analytics alert you to events that affect your operations and allow you to respond quickly to potential problems before they turn into expensive failures.

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Get complete insight into your advanced metering infrastructure network’s billed consumption with the high-performance AclaraONE platform. The reliable meter data management (MDM) component underlying AclaraONE provides accurate data to the utility billing system through a comprehensive set of industry-standard interfaces that connect securely to utility back-office and distribution operations.

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Our network management engages effectively and securely with business systems for billing, customer service, outage management, load management, and distribution engineering. The solution provides a comprehensive suite of interoperable, industry-standard integration adaptors, as well as standard and customizable file-based options.

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Aclara RF communications networks offer water and gas utilities superior performance and expandability, featuring reliable, flexible, two-way communications for utilities on licensed 450 MHz – 470 MHz frequencies. The system integrates with most water and gas meter platforms, allowing customers to use existing meter infrastructure or to upgrade to new meters without compatibility concerns.

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The Synergize RF Communications Network provides gas, electric and water utilities with a communications network with optimum performance and reliable and two-way communications. The network employs licensed 450-470-MHz radio frequencies for all inbound and outbound communications between data collectors and endpoints.

The communications network integrates with many types of gas, electric and water meters, often allowing customers to use existing meter infrastructure and permits for upgrades to new meters with full compatibility.

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Aclara links insightful consumer market research with proven social science theories to customize meaningful behavioral efficiency programs that drives customer consumption awareness and conservation.

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Empower your customers to build their own self-service experience with Aclara’s customer self-service applications – from billing and rate comparisons to usage awareness and conservation campaigns.

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Match consumer expectations and requirements with actionable demand response campaigns with Aclara’s Adaptive Consumer Engagement (ACE®) platform.