Turn endpoint and distribution network data into real-time response, meaningful consumer engagement and smart strategic planning.

Utility distribution data is just bits and bytes without the software and analysis tools to monitor, collect, alert, respond, engage or plan. Aclara’s comprehensive suite of integrated software tools help utilities make sense of their data – from meters and usage, to line and network conditions, to smartly deploying and tracking assets and resources. Our tools provide end-to-end value across the distribution chain from installation to maintenances, to monitoring distribution assets and performance, to tailoring meaningful customer engagement programs.

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The Aclara Adaptive Consumer Engagement (ACE®) platform offers utilities data-driven tools that will propel your consumer engagement programs for success. It provides your customers with an omni-channel experience with personalized and actionable solutions that heighten energy-cost awareness, promote energy and water efficiency, boost utility program enrollment, and increase customer satisfaction scores. Ultimately, Aclara ACE positions you to exceed program goals, meet customer needs and maximize program impact.

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Portrait of young confident female engineer in electric power station

From substations to customer billing meters, the AclaraONE™ (One Network for Everyone) platform provides utility operations and planning personnel with insights and confidence to safely monitor, manage, and control distribution grid assets in the most challenging of circumstances. AclaraONE leverages our advanced metering infrastructure (AMI) networks to provide communications and visibility to all your electric distribution devices including capacitor banks, reclosers, voltage regulators, customer meters, and other intelligent electronic devices.

With AclaraONE, centralized data management of electric, water, and gas devices couples with advanced analytics to deliver actionable information to improve reliability, increase revenue performance, reduce operating cost, meet renewable objectives, while enhancing safety and consumer satisfaction.

smart city and wireless communication network

Aclara sensors and analytics let you monitor your water and gas distribution networks, improve your daily operations, and provide your customers with relevant, actionable information about their usage. Providing real-time insights into your resource distribution networks, our sensors and analytics alert you to events that affect your operations and allow you to respond quickly to potential problems before they turn into expensive failures.

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Get complete insight into your advanced metering infrastructure network’s billed consumption with the high-performance AclaraONE platform. The reliable meter data management (MDM) component underlying AclaraONE provides accurate data to the utility billing system through a comprehensive set of industry-standard interfaces that connect securely to utility back-office and distribution operations.

Man working in control room

Our network management engages effectively and securely with business systems for billing, customer service, outage management, load management, and distribution engineering. The solution provides a comprehensive suite of interoperable, industry-standard integration adaptors, as well as standard and customizable file-based options.