Smart Grid Consumer Engagement Programs
Unlock the value of your Smart Grid investment with data, applications and a compelling strategy for engaging customers. The Aclara Adaptive Consumer Engagement (ACE®) platform provides insights matched to the unique expectations and requirements of consumers, turning usage and rate information into demand response action.
- My Usage screens let customers look at their usage and data in a variety of ways.
- A rate comparison calculator helps consumers assess what rate is most appropriate based on their willingness to conserve or alter their time-of-day use.
- Customer alerts allow home owners to plan, budget and take action before they receive their utility bills.
- Opt-in alerts include weekly bill-to-date, usage or cost threshold notices, time-of-use pricing and demand-response program reports.